Worcester, MA January 13, 2022 – Nouria Energy, one of New England’s largest c-store retailers, has launched a recognition program for team members who go above and beyond to provide the ultimate guest experience.
Team Members are recognized by leadership and guests who witness or experience an exemplary performance of guest service. In addition to receiving on the spot accolades, they are presented a token of appreciation as well as a spotlight shining on them in front of their peers in company communications.
“Having a foundation that was built with a laser focus on people, our guests and the team members that serve them is the DNA of our company and our brand” stated Tony El-Nemr, Founder and Chief Executive Officer. It is important that they feel recognized and valued in what they deliver and experience every day.”
“We have a great team that is serving guests 24 hours a day seven days a week during particularly challenging times and it is so rewarding to see a team member who takes our great guest service standards to an even higher level said John Pszeniczny, Director of Operations . “As a perfect example recently, a team member stayed after his shift to assist with changing a tire for stranded commuter. It was cold and she didn’t have the tools but that didn’t stop him from getting the job done so she could safely go on her way. These are the kinds of things that make us so proud, and it is so important that we let them know how much we appreciate them for it.”
About Nouria Energy
Founded in 1989 by Tony El-Nemr, Nouria Energy is one of New England’s largest and most trusted family- owned and operated convenience stores and fuel retailers. The company owns 168 convenience store locations of which 149 are company operated, 56 Golden Nozzle car washes, 2 Lube centers, an award winning Whately Diner and a successful wholesale business.
For more information about Nouria Energy, offerings, and store locations, visit nouriaenergy.com and follow-on Facebook, Instagram, and Twitter.